Secure payment

Secure Payment Policy - Protecciones Informáticas

At Protecciones Informáticas, we are committed to offering a secure and reliable payment system, providing our customers with multiple options to make purchases conveniently and safely.

1. Payment Options

  • International Credit and Debit Cards: We accept all major international credit and debit cards, including Visa, MasterCard, and American Express, among others.
  • Cash Payment: Customers have the option to pay in cash at our store or upon delivery, depending on the specific terms of each purchase and availability in their area.

2. Secure Payment Processing

  • Secure Online Transactions: All card transactions on our website are protected with state-of-the-art encryption (SSL), ensuring that our customers’ personal and payment information remains private and secure.
  • Identity Verification: To protect our customers from fraud, additional verification measures may be applied to some transactions, such as identity confirmation or authorization through security codes.

3. Privacy Policy

  • Protection of Personal Data: At Protecciones Informáticas, we respect our customers' privacy. Any information provided when making a purchase will remain confidential and will only be used to process the payment and manage delivery.
  • Confidentiality of Payment Information: Credit or debit card details are not stored in our systems after the transaction, ensuring maximum protection of customer information.

4. Refund Policy

  • In the event of a return or order cancellation, refunds will be processed through the same payment method used by the customer at the time of purchase. The timeframes for receiving the refund may vary depending on the payment method and service provider.

5. Contact and Support

For any questions or issues with the payment process, our customers can reach us at:

  • Phone: +595984135326
  • Email: ventas@pi-importexport.com.py
  • Customer Service Hours: Monday to Friday, from 8:00AM to 6:00PM and Saturday from 8:00AM to 6:00PM

Protecciones Informáticas is dedicated to providing a secure shopping experience, offering a variety of payment options and protecting our customers' information with every transaction.